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* The first text to address this vital subject for educators and organisations in the hospitality sector * Contributed by major experts who have multi-national experience of hospitality education provide new and interesting perspectives on the topic * Real life cases studies from major international companies as well as SMEs such as Hilton, Marriott, Chewton Glen, Rick Stein and Shangri La. Staff retention, training and morale is key in any industry, none more so that in the service sector where career perceptions can be negative and staff retention is notoriously high. Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective. It will enable future managers to understand the key principles to maintaining a happy and talented workforce, as well as understanding how to successfully manage their own career path. Talent Management in Hospitality and Tourism uses case studies from international companies such as Carnival UK, Marriott, Hilton as well as SMEs such as Chewton Glen and the Rick Stein group to illustrate successful talent management strategies and how they can be implemented. The text has a complete pedagogic structure, including learning points and activities at the end of each chapter to assist with class room delivery and design assessments.

The intimacy of a cabin at Lake Tahoe provides the combustible circumstances that bring Diana Holland and Lane Christianson together in this passionate novel of first discovery.Candid in its eroticism, intensely romantic, remarkably beautiful, CURIOUS WINE is a love story that will remain in your memory. Thanks to the Statehood Quarter Program, coin collecting has never been more popular. And to take advantage of this new interest in the hobby, we're giving our complete line of Whitman Classic Coin Folders a beautiful new look. With this new lectionary commentary series, Westminster John Knox offers the Talent Management in Hospitality and Tourism free download pdf most extensive resource for preaching on the market today. When complete, the twelve volumes of the series will cover all the Sundays in the three-year lectionary cycle, along with movable occasions, such as Christmas Day, Epiphany, Holy Week, and All Saints' Day. For each lectionary text, preachers will find four brief essays--one each on the theological, pastoral, exegetical, and homiletical challenges of the text. This gives preachers sixteen different approaches to the proclaimation of the Word on any given occasion. The editors and contributors to this series are world-class scholars, pastors, and writers representing a variety of denominations and traditions. And while the twelve volumes of the series will follow the pattern of the Revised Common Lectionary, each volume will contain an index of biblical passages so that nonlectionary preachers, as well as teachers and students, may make use of its content.

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Author: Susan Horner
Number of Pages: 256 pages
Published Date: 15 Feb 2017
Publisher: Goodfellow Publishers Limited
Publication Country: Oxford, United Kingdom
Language: English
ISBN: 9781910158678
Download Link: Click Here
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